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Q&Awith theCEO
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Frankly
Speaking
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An interview with:
Frank C. Sullivan
President and Chief Executive Officer
RPM International Inc.
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Five years ago, you laid out an ambitious growth
plan that called for doubling net income from
$100 million to $200 million and increasing sales from
$2 billion to $3.35 billion. What were the main factors
that allowed you to achieve those goals?
There is an intense focus on growing the business, the pieces
of which include a more systematic and aggressive approach to
driving investment in internal growth. We initiated our Growth
& Strategy sessions six years ago, and they have just gotten
better over time. This is where the operating companies come
in and present their best ideas for growing organically: new
products, new markets and capital spending to achieve more efficiency. Over the
five-year period, we also continued our disciplined acquisition program.
Of course, neither of these growth initiatives would work as well as they have
without strong leadership at the operating company level and great execution
that is typical of RPM employees.
What were the main obstacles you faced along the way?
When we prepared this plan in the fall of ’02, asbestos liabilities were costing
us about $8 million a year, and in the 20 prior years, they had cost us about
$10 million in total, most of which was covered by insurance. Little did we
know that five years later, we would have flowed $600 million in charges
through our P&L, including last year’s reserve, and incurred more than
$300 million in cash costs.
On top of that, we experienced two-and-a-half-years of the greatest raw
material price inflation that we have seen since the oil crisis in the mid ’70s.
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What do you consider to be the major “home runs”
that RPM hit over the past five years?
Fortunately, there have been several. Tremco’s roofing services
business (Weatherproofing Technologies, Inc.) has to be high
on the list. It has grown from $50 million in ’02 to almost
$200 million in ’07
a compounded
annual growth rate in
excess of 30 percent.
We’re also getting a lot better at doing smaller product line
acquisitions in a way that is very strategic. Rust-Oleum’s
Epoxy Shield is a great case in point. On the surface, this was a
$2 million garage floor coating business. But Rust-Oleum did
the research and found out that there were 78 million garage
floors in the United States, and less than one percent of them
were painted. So they took this product line, invented by an
entrepreneur, combined it with our strong distribution, and
created what today is a whole
new $70 million category
in do-it-yourself (DIY), of
which we have about half.
Rust-Oleum Service Company was launched in 2005, in partnership
with The Home Depot, to provide professionally installed Epoxy Shield
garage floor coatings to consumers. The program continues to expand
its services and number of retail outlets served.
It’s also the basis for Rust-Oleum’s entry into what we call the
do-it-for-you market, or DIFY, which is projected to grow
at 11 percent annually through 2010, more than double the
growth of the DIY market. Through licensed contractors and in
partnership with major retailers, Rust-Oleum continues to roll
out this service business to additional retail outlets.
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acquisition philosophies. It had a strong management team, put
in place by the Illbruck family, which has stayed on to run the
business. It was certainly a strategic deal for us because it put
us in a leadership position in the European sealants and tapes
market, with a tremendous sales force, great distribution and a
leading brand name. It also brought opportunities for synergy
with our existing Tremco sealants business in the U.K. We were
able to combine some manufacturing, which gave us better
efficiency in both operations.
In discussing home runs, I should also mention the
reorganization of the RPM management team, although it
has been in place for most of the past five years. This
organizational change has proven to be highly beneficial in
our growth process since then. We went from 40 independent
operating units to a group structure with five group presidents.
Over the last 60 years, we’ve evolved from a sole entrepreneur,
succeeded by the partnership of Tom Sullivan and Jim Karman.
Today, we have an executive leadership team of 10 that is
involved in all major decisions, including capital allocation,
internal investments, product development, geographic
expansion and acquisitions.
Historically, RPM products have focused mainly on
maintenance and improvement markets, and the
company has been relatively immune from the ups
and downs of new housing construction. Is this still
the case?
The short answer is yes. Less than 10 percent of our sales is
seriously impacted by new housing starts, and that 10 percent
is pretty well concentrated in three main business units.
Tremco Barrier Solutions,
which has the largest
market share in the U.S.
for high quality residential
basement waterproofing and insulation, is a pure play in
residential new construction. It has been a challenging business
for us this fiscal year, but in the face of the challenge, the
combination of a strong brand and a great management team
is helping us gain share in a down market.
Our DAP caulks and sealants are the
preferred product for contractors in
new construction, so DAP has been hit
by the housing downturn to a degree.
Even so, the vast majority of DAP
products are for weatherproofing, home
maintenance and remodeling.
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Euclid Chemical’s concrete admixtures and
specialty chemicals for concrete find their
way into residential new construction;
it certainly isn’t a huge portion of their
business, but it is meaningful enough to
notice its impact in the downturn.
For some time, RPM has promoted its balance
between industrial and consumer businesses, yet
over the past few years industrial has become an
increasingly larger piece of the pie. Could you
comment on that?
The trend line has certainly been towards our industrial
business representing a greater portion of our total sales. This
is principally a result of our international expansion, which
has been easier to do in the industrial marketplace. Our
industrial businesses have strong brand recognition in major
industries such as oil and gas, microelectronics, foodservice and
petrochemical. I expect our industrial business will remain a
larger percentage of total sales for the foreseeable future.
On the consumer side, we have many number one brands in
North America, but they are little known in other parts of the
world. The expansion of our consumer business outside North
America will most likely come through acquisitions, such as
Rust-Oleum’s purchase of Tor in the U.K.
Where do you
see the greatest
opportunities
internationally?
In addition to Western
Europe, we are growing
in Eastern Europe,
Central and South
America, India and,
of course, China.
A Polish Credit Union
office in Sopot utilizes
Dryvit Outsulation PMR
in a Stone Mist finish.
What are you doing to control costs?
Overall, our SG&A as a percent of sales has continued to
decline. It’s a combination of good expense control with a rising
business base. We’re also being smarter about allocating our
dollars into new initiatives.
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With gross margins, we have seen the impact of two-and-a-half
years of dramatically rising raw material costs. While we have
been able to increase prices in every one of our businesses, we
haven’t always been able to fully recoup rising raw material
prices because the increases have been so dramatic. We think
that these raw material price increases have stabilized. Once they
start to trend downward, we should be in a position to expand
gross margins and accelerate our profitability.
We’re also working to help rein in raw material costs by
expanding the geographies and raw material categories addressed
by our Purchasing Action Group, which unites the buying
power of our combined operating companies and harnesses the
purchasing expertise present throughout these businesses.
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RPM founder Frank Sullivan
stands beside his car and license
plate with his favorite number,
“168,” in 1970.
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Tom Sullivan and Jim Karman
stroll on RPM’s office campus about
ten years after they began running
the business in 1971.
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Now that you have met the goals laid out five years
ago, where do you go from here?
Historically at RPM, we have worked off of five-year plans. This
practice got its start in 1971, when my grandfather passed away
suddenly and my father and Jim Karman unexpectedly assumed
the reins of an $11 million business. At that time, they set a
goal to grow RPM to $50 million in five years. We have had
five-year plans ever since. At our Directors’ urging, we are now
shortening our strategic planning period to three years, and will
review the new plan with shareholders at the annual meeting
this October.
While we are finalizing it, I can say at this point that it would
be great to get RPM to $5 billion in sales during this period,
which should put us back into the Fortune 500. So what
will that take? It will take a continuation of improving the
quality and quantity of our internal growth investments. We’ll
continue to pursue the type of product line and entrepreneurial
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acquisitions we’ve done over the past five years, as well as
pursue some major acquisition opportunities, though in so
doing, we will maintain the discipline that has always been a
critical part of doing acquisitions — we will focus as much on
the bottom line as the top.
If private equity continues to become a bigger part of the
acquisition market, driving higher valuations that make sense
only because of the historically high leverage allowed in these
deals, it will be difficult to do big transactions. But at some
point, the bloom is going to come off that rose, and when
it does, RPM is going to be where it has been for 30 years:
well-positioned to do strategic acquisitions. When a seller
is looking for a great environment for his or her employees,
where they can continue to have growth opportunities and
where the business can flourish, RPM is truly the best home
for entrepreneurial companies in our space. Founding owners/
entrepreneurs, or their families, still run about one-third of
our operating companies.
With the increasing regulatory burden on publicly
traded companies, along with the widespread
availability of private equity, is the notion of a publicly
traded company becoming obsolete?
I think there is a tremendous benefit to being a public company.
The public nature of who we are allows us to spread our risks
across a greater shareholder base, and at the same time share in
the rewards. I’m not sure we could have survived the asbestos
challenge as a private company. I’m not sure we would have had
the discipline that has allowed us to increase our dividend every
year for 33 years. A commitment to a continuously growing
dividend makes you focus on sustainable growth, because you
have to have the cash flow to support it year after year.
Your corporate philosophy makes a big deal about
keeping your good people. How are you doing that?
For starters, it is easier to keep people in a business that is
growing. Growth provides career advancement opportunities,
and gives the company the means to provide pay increases
and bonuses, while giving employees the ability to build
long-term financial security.
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Beyond that, we are working
hard at remaining an employer of choice. We still provide our
employees with a defined benefit pension plan and a matched
401(k) program in an environment where many companies have
eliminated pension plans that guarantee at least some minimum
payment in retirement. We have comprehensive health care
insurance with dental and vision for our U.S. employees;
overseas, we provide similar coverage, whether through taxes
that enable a foreign government to provide the coverage or
through direct premium payments by RPM.
RPM’s executive officers reporting to the president and CEO are
(left to right) Paul Hoogenboom, senior vice president – manufacturing
and operations and chief information officer; Kelly Tompkins, executive
vice president and chief administrative officer; Ron Rice, executive vice
president and chief operating officer; and Steve Knoop, senior vice
president – corporate development.
We don’t buy the notion that there is a tradeoff between
treating your shareholders right and treating your employees
right. In the long run, companies that don’t treat their
employees right are eventually going to disappoint their
shareholders. It’s my belief that if we take care of our people,
they will take care of our customers. Ultimately, that’s how you
create shareholder value.
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